Please email us at firstname.lastname@example.org for a return authorization number. Return authorization will be emailed to you and merchandise must be returned within 14 days. After 14 days, all sales are final. Unfortunately, we do not provide refunds for returns over 14 days. Final Sale Items are not eligible for returns. “All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise”.
Graystone Graphics requests that any merchandise returned for any reason must be in “SAME-AS SOLD” condition with labels attached and all original packing in tact. The item must also be unwashed and unused. Please include a copy of the invoice or packing slip with your reason for return.